Welcome to Timeless Residency. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or make a booking with us.
1. Information We Collect
We may collect the following types of information:
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Full name
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Phone number
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Email address
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Identification details (for booking purposes if required)
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Payment information
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Check-in and check-out details
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Communication messages or inquiries
We only collect information necessary to provide our accommodation and services.
2. How We Use Your Information
Your information may be used to:
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Process reservations and bookings
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Communicate with you regarding your stay
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Provide customer support
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Improve our services and website experience
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Send booking confirmations or important updates
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Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are processed securely through trusted payment providers. We do not store sensitive financial information such as full card numbers on our servers.
4. Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
5. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings if you prefer.
6. Third-Party Services
We may use third-party platforms such as booking systems, payment processors, or analytics tools. These providers have their own privacy policies governing how they handle your data.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data where applicable
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Withdraw consent for communications
To make a request, please contact us using the details below.
8. Retention of Information
We retain your personal information only as long as necessary to provide services and comply with legal obligations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact our desk support bellow